Burst geyser, leaking pipe or no power? Get a verified artisan to your home.
Home Assist connects South African homeowners with vetted plumbers, electricians and building contractors. Send us a message on WhatsApp and we will find the right person for the job.
Available 24/7 · Nationwide network · Every job verified
What do you need help with?
Burst geyser replacement
Leak detection and burst pipe repair
Electrical and building repairs
What to do when your geyser bursts
A burst geyser is a plumbing emergency. Shut the water off first, then the electricity, then call for help — in that order.
- 01Close the main water supply at the meter.
- 02Switch the geyser off at the distribution board.
- 03Open a hot tap to relieve the pressure.
- 04Move what you can out of the way of the water.
- 05Take photographs before anything is moved.
- 06Message Home Assist on WhatsApp.
A new geyser installed to SANS 10254, will include a new drip tray, vacuum breakers, a safety valve, a pressure control valve, overflow and drain pipes, and a SANS or PIRB certificate of compliance issued and logged.
Most like-for-like replacements are completed within 3 - 5 hours normally with a single visit on the same day. High volumes of work in winter sometime means next day service
Costs vary by site. Open the indicative range for a standard installation or repair.
Plumbers must be registered with the Plumbing Industry Registration Board. Home Assist Technologies is a registered member of IOPSA, membership number 57677983, valid 01/03/2026 to 28/02/2027.
Is your geyser still under warranty?
We check the manufacturer warranty on the existing unit before we quote a replacement. A geyser still under warranty may be repaired or replaced by the manufacturer at no cost to you. Send us a photograph of the serial number plate and we will decode it and tell you.
If you are claiming, or your insurer has settled in cash and asked you to appoint your own plumber, we can verify the quote and the work.
Send us the serial plate
Photograph the plate on the unit and send it to WhatsApp +27 71 526 2554.
Leak detection and burst pipe repair
Leak detection finds a hidden water leak without breaking open walls, floors or paving.
- A water bill that has jumped with no change in use
- The water meter turning with every tap closed
- A damp patch or a warm spot on a floor
- The sound of running water in a wall
- Paint bubbling, or a musty smell
Nothing gets opened first. An isolation test on the meter confirms water is being lost, then a visual inspection reads what the water is already showing. Thermal, tracer gas or acoustic equipment narrows the position — which one depends on the environment and on what the technician is trained on.
A second confirming test pins the leak to within about a metre, normally in about an hour. Only then is anything opened: the pipe is repaired and pressure tested, and the damage the water caused is repaired after a short try-out period.
How we find a leak, in full →Costs vary by site. Open the indicative range for a standard installation or repair.
Electricians, gas and building contractors
From your first message to a finished job
WhatsApp, call or the form below. Tell us what has happened and where you are.
From our verified nationwide network, matched to your job and your area.
We check the technician's registration, the certificate is issued and logged, and the price is checked against benchmark.
One point of contact from the first message to the finished job.
Tell us what you need
We will match you with an artisan and come back to you on WhatsApp.
What our customers say
Reviews from the Home Assist Technologies Google Business Profile.
A private rating on a job we handled for you — or change a rating you have already given.
Frequently asked questions
Close the main water supply at the meter, then switch the geyser off at the distribution board. Open a hot tap to relieve pressure, move what you can out of the way of the water, photograph the damage before anything is moved, and message us on WhatsApp.