Hand us your property claims book. Then stop worrying about it.
A turnkey service you hand over once. Home Assist runs the call centre, the providers, the verification and the compliance file, and sends you the report. Take the whole book, or take the modules you are missing.
A property claims book is a full-time operation. It does not have to be yours.
Every claim needs someone answering the phone at two in the morning, a provider who actually arrives, a price somebody has benchmarked, a certificate that gets logged and a file an auditor will accept. Running that inside your own team costs people, time and attention you would rather spend writing business. Home Assist has run it for insurers and brokers since 2013.
Give us the book. We run it.
Closed, evidenced, compliant
You see the numbers, not the noise
Turnkey or modular management of your property claims book.
Ask us about our piloting options.
Nine modules. Take all of them, or take the gaps.
Click any module to open it.
Get an offer from Home Assist
Sell a difference, not a discount
We take the calls. You take the report.
50 years of claims knowledge on your loss ratio
Meet with us online or in person to discuss how we can help you get control of your property book
Pick a slot that suits you. Thirty minutes, no pack to read first.
The commercial model and the verified claim examples
A fee tied to your loss ratio
Home Assist is paid against the performance of the book, not against the volume of claims put through it. The structure, the float mechanics and the fee bands are set out in HA-COM-2026-001.
Providers paid from a transparent fund
Settlement runs off a float held against the book. The provider is paid on a verified, evidenced file — before photographs, quote, invoice, logged certificate, after photographs.
Reconciliation and float reporting are retrievable from the portal at any time.
A mutual NDA before anything is shared
Before you send us a single claim file, Home Assist provides our standard mutual non-disclosure agreement. Your data is used for one purpose: producing your settlement report.
If you are not happy with what we come back with, we delete everything you provided, in full.
